Shipping Policy

At Sanaf Cart, we aim to deliver your orders as quickly and efficiently as possible. We work with trusted global suppliers, including AliExpress and CJ Dropshipping, to ensure a wide variety of high-quality products at competitive prices.

Shipping Locations

We currently ship to most countries worldwide.
If your location is not supported at checkout, please contact our support team before placing your order.

Order Processing Time

  • Processing Time: 1–5 business days
  • Orders are processed after payment confirmation.
  • Processing includes order verification, quality checks, and packaging at the supplier’s warehouse.

Please note: Processing time is separate from shipping time.

Shipping Time

Shipping times vary depending on the supplier, product, and destination.

Region

Estimated Delivery Time

USA, UK, Europe

7–20 business days

Canada, Australia

10–25 business days

Asia

7–18 business days

Rest of the World

15–35 business days


📦 Some items may arrive earlier, while others may take slightly longer due to customs clearance or logistics delays.

Multiple Packages

If your order contains multiple items, they may be shipped separately from different warehouses.
You may receive multiple tracking numbers and deliveries.

Shipping Costs

  • Shipping fees (if applicable) are calculated at checkout.
  • Some products may include free shipping.
  • Any customs duties or import taxes are the customer’s responsibility, as they vary by country.

Tracking Information

  • Once your order is shipped, you will receive a tracking number via email.
  • Tracking updates may take 3–7 business days to appear, depending on the carrier.

Customs, Duties & Taxes

  • Customs policies vary by country.
  • We are not responsible for customs delays, duties, taxes, or fees imposed by local authorities.
  • If a package is returned due to unpaid customs charges, the order may not be eligible for a refund.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe:

  1. Please allow a few extra days for delays caused by customs or high shipping volume.
  2. Contact our support team with your order number.
  3. We will investigate with the supplier and arrange a replacement or refund, if applicable.

Incorrect Address

  • Please ensure your shipping address is correct before placing an order.
  • We are not responsible for orders delivered to incorrect addresses provided by the customer.
  • Address changes are not guaranteed after the order is processed.